O2 Repair Center

Track repair status of your device
Please input your device imei/serial number

Example :
Job number : SCM XXXX (4 digits) , should be found on "Handset Transferring Form"
Imei number : XXXXXXXXXXXXXXX (15 digits) should be found at the back or under battery of your device
Serial number : HTXXXDXXXXXX , should be found at the back or under battery of your device

 

Imei or Serial No :  

For your own convenience, please

1) back up your data before dropping your device (all data will be gone after all kind of repair)
2) check your repair status
- 1 day after drop your device at drop point
- 3-4 days after drop your device at point of purchase or SiS
3) don't come to pick up your device before appointment (device only sent to drop point on certain time)
4) call to leave message at 02 615 4924 or send e-mail  to repair@scmsemitech.com  when you have
     any inquiry.our staffs are scheduled to call you back during 9.00-10.00 am and 14.00-15.30 pm.