FAQ's

1) How to prepare my device before drop in for repair?
- Back up data to your PC or Notebook As it's manufacturer rule, repair center can't back up data for user.
- Take out sim, SD, MMC card from your device
- Note that repair center will take at least 3 working days for repair



2) Where is drop point?



3) Is my device sill covered by warranty?



4) How long does it take to complete the repair?



5) Can I return my device?



6) Mine is out of warranty, how much does it cost for repair?



7) What is dead pixel on screen?



8) When can I pick up my repaired device?



9) When will I receive quotation? (out-warranty only)



10) How can I confirm to repair? (out-warranty only)